For online bookings, customers are required to pay the designated "booking fee" or the amount displayed on the Website at the time of booking the selected Vehicle. Payment is made online using a valid Credit Card/Debit Card/Mobile Banking (IMPS) or net banking via NEFT/RTGS which should be paid and you can also pay by visiting the Hyundai official dealer.
If customers intend to purchase a vehicle fully online, they can only pay the Booking fee through the Click to Buy online site.
Payment receipts are issued on behalf of the Dealer by the Payment Gateway (hereinafter referred to as the "Agency").
HMID is only a facilitator in the transaction and a Website provider for online car booking, and customers transfer to the Dealer. Therefore, HMID will not be liable for any charges incurred and actions taken by the Agency arising from online booking payments. If customers suffer any loss or damage arising from payment transactions made on the website, HMID is not responsible for the same, and customers have another avenue to claim damages only from the Dealer.
Online booking is available on the Website, while payment services are supported by intermediaries providing Payment Gateway and merchant services.
Customer payments for online vehicle bookings through the Payment Gateway Agency are subject to terms and conditions provided by the Payment Gateway Agency. HMID or its Dealer are not responsible for payment issues related to online bookings through the Payment Gateway Agency.
Transactions, booking amounts, and all other commercial terms such as balance payments, vehicle delivery, etc., must comply with the bilateral contract obligations agreed upon between the customer and the relevant Dealer only, and Payment Gateway facilities are only arranged to facilitate smooth and fast online booking transaction settlements. The use of Payment Gateway facilities shall not render HMID/Dealer liable or responsible for non-delivery, non-receipt, non-payment, damages, breaches of statements and warranties, non-provision of after-sales services or warranties, or fraud related to products and/or services listed on the HMID Website.
The amount sent by the customer will be realized and transferred to the respective Dealer account, chosen by the customer, when making the online booking.
Customers authorize the Payment Gateway Agency engaged by HMID to collect, process, facilitate, and transmit payments and/or transactions electronically regarding transactions through the Payment Gateway Facility. Customers understand, accept, and agree that the Payment Gateway facility provided by HMID is not a banking or financial service but merely a facilitator providing electronic, automatic online payments for transactions on the Website using existing official banking infrastructure and Payment Gateway networks. By providing the Payment Gateway facility, HMID does not act as a trustee or in a pledge capacity in connection with the amount of online booking transactions.
Processing fees for online booking payments made by customers will be borne by the Dealer only if the online booking is converted into a successful vehicle sale to the customer by the Dealer.
HMID reserves the right to limit the number of online bookings that a customer can make through Credit/Debit/Cards/Bank Account/or any other financial instrument or to refuse online bookings made by customers, have a history of previously disputed charges including but not limited to any breach of agreement by the customer with HMID/Dealer or any legal violation/breach or any charges imposed by the Issuing Bank or any policy violation, without assigning any reason whatsoever.
If HMID deems a customer's transaction suspicious or the customer is involved in any form of illegal activity, HMID may withhold the transaction and may not inform the Dealer or transmit the Booking amount to law enforcement authorities (instead of returning the same funds to the customer) upon the request of law enforcement authorities.
Customers acknowledge that HMID will not be liable for any damages, interests, claims, and others caused by not processing Transactions or delays in processing Transactions that are beyond HMID's control.
After online booking of the vehicle and online payment transactions, the system will generate a Transaction Reference Number, acknowledging the payment receipt for the online vehicle booking. Customers must use the Reference Number for all future communications with the Dealer and produce a copy of the receipt showing the Reference Number as and when required by the Dealer. However, this Acknowledgment will not be treated as a dealer's booking acceptance.
Customers agree that the Dealer will not be deemed to have received the customer's booking or be bound by the booking until the Dealer informs the customer of the booking acceptance. The Booking amount paid by the customer at the time of online booking will be adjusted to the vehicle's selling price at the time of raising the Invoice by the Dealer. Customers must pay the balance amount to the Dealer to complete the successful vehicle purchase transaction. After that, the Dealer must deliver the vehicle as per the delivery commitment date provided by the Dealer after receiving the full payment for the vehicle and the required supporting documents, the booking will be binding. Until then, the online booking is merely a request and/or VIN allocation is temporary on the part of the customer and an indication of intention to sell on the part of the Dealer and does not result in booking confirmation or sales contract, and if the booking fails to be accepted for any reason or cannot be completed, there will be no financial implications for HMID or the Dealer except as per the terms and conditions mentioned herein.
If customers fail to pay the balance amount within the specified time as informed by the Dealer, the vehicle selected by the customer or temporarily allocated VIN will be allocated to the next customer. After that, depending on the date of receipt of the balance amount from the customer, the customer's Booking Reference Number will change, and the delivery of the vehicle ordered by the customer will be delayed by the Dealer, depending on the availability of the specific vehicle ordered by the customer.
Images/graphics of vehicles, Accessories, etc., displayed on the Website are for representation/illustration purposes only, and the actual vehicles, Accessories, etc., may vary from the depiction made. Vehicle specifications, Accessories, etc., and prices including, legal levies (Customs Duty, Taxes, and other charges) will apply as applicable on the date of the invoice issued by the Dealer to the customer.