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Payment Protection Program

Guaranteed for the settlement of the remaining installment payments if the owner of a Hyundai The all-new KONA Electric, IONIQ 5, IONIQ 6, STARGAZER, STARGAZER X, or CRETA is involved in a traffic accident resulting in permanent physical disability and inability to work or earn an income.

Mechanism:


  • Applicable for retail sales of Hyundai The all-new KONA Electric, IONIQ 5, IONIQ 6, STARGAZER, STARGAZER X, or CRETA models that utilize Hyundai Finance as the financing partner (Maybank Finance, MTF, Bank Shinhan Indonesia, SKBF).

  • This guarantee is valid for 1 year after the vehicle handover date to the customer.

  • The insured party under this program is the individual registered as the debtor in the contract with Hyundai Finance.

  • This guarantee does not apply to purchases made in the name of a business entity or company.

  • Customers must report the accident to the Hyundai call center within a maximum of 30 days after the date of the accident..

  • The condition of the insured party who is entitled to receive coverage under this program if he is involved in a traffic accident on his The all-new KONA Electric, IONIQ 5, IONIQ 6, STARGAZER, STARGAZER X, or CRETA unit which results in permanent physical disability (disability) , among others:

    • Loss of vision.

    • Loss of both hands.

    • Loss of both legs

    • Disability that causes the customer to lose the ability to work (earn a living)

    • The waiting period for evaluation of the medical condition of the customer submitting the claim is 180 days after the claim is received.


  • Each customer must submit the following documents when claiming this program:

    • Traffic accident report from the police station.

    • Letter of diagnosis from a doctor at the hospital treating the customer.

    • Copy of the financing contract with Hyundai Finance partners.


  • Things that can void the guarantee under this program, including:

    • The vehicle has been sold to another party.

    • Vehicles used for rental purposes.

    • Accidents caused by the driver violating the rules.


  • Hyundai Motors Indonesia has the right to refuse to submit a claim for this guarantee program if it does not comply with the regulated provisions.