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Payment Protection Program

The guarantee covers remaining installment payments if the owner is permanently disabled, unable to work, or passes away due to a traffic accident, valid for up to 1 year after receiving the vehicle.

Terms:


  • Applies to the sale (Retail Sales) of any Hyundai model using any financing partner.

  • This guarantee is valid for 1 year after the vehicle handover date to the customer.

  • The insured party under this program is the individual registered as the debtor in the contract with Hyundai Finance.

  • This guarantee does not apply to purchases made in the name of a business entity or company.

  • Customers must report the accident to the Hyundai call center within a maximum of 30 days after the date of the accident..

  • The condition of the insured party who is entitled to receive coverage under this program if experienced a traffic accident with their Hyundai vehicle that results in permanent physical disability, including but not limited to:

    • Loss of vision.

    • Loss of both hands.

    • Loss of both legs

    • A disability that causes the customer to lose the ability to work (earn a living)

    • The waiting period for evaluation of the medical condition of the customer submitting the claim is 180 days after the claim is received.


  • Each customer must submit the following documents when claiming this program:

    • Traffic accident report from the police station.

    • Letter of diagnosis from a doctor at the hospital treating the customer.

    • Copy of the financing contract with Hyundai Finance partners.


  • Conditions that may invalidate the guarantee under this program include:

    • The vehicle has been sold to another party.

    • Vehicles used for rental purposes.

    • Accidents caused by the driver violating the rules.


  • Hyundai Motors Indonesia has the right to refuse to submit a claim for this guarantee program if it does not comply with the regulated provisions.