Privacy Collection Notice

 

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November 2024

Your personal information.

Hyundai Motor Company Australia Pty Ltd (Hyundai) is committed to responsible privacy practices and to complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). Hyundai collects personal information about individuals for a range of purposes to enable it to carry out its business functions.  

Further information is available in our Privacy Policy, which is available on our website at www.hyundai.com/au/en/privacy.  Details about the collection of your personal information are provided below.  

 

Our Privacy Policy contains information about how you may complain about a breach of the Australian Privacy Principles and how Hyundai will deal with complaints.

The contact details of the Privacy Officer are as follows:



APP 5 Notice

Our identity and contact details

Hyundai Motor Company Australia Pty Ltd (ABN 58 008 995 588). 
Cnr of 394 Lane Cove Road & Hyundai Drive, Macquarie Park NSW 2113 
Phone: 02 8873 6000 Fax: 02 8873 6005 
Website: www.hyundai.com/au/en E-mail: privacy@hyundai.com.au

Facts & circumstances of collection of your personal information

The primary purpose for which we are collecting your personal information is to:

  • respond to your enquiry submitted via our website; and
  • send you direct marketing communications where you have consented to us doing so or where it is otherwise permitted by law.

You agree that we may also use your personal information for related secondary purposes including:

  • to provide products and services to you;
  • as required or permitted by any law (including the Privacy Act); and
  • for any other purpose stated in our Privacy Policy.

What personal information we collect

We may collect the following personal information from you:

  • First name
  • Last name
  • Email address
  • Phone number

Consequences if personal information is not collected

Providing us with the requested personal information is not required by law. However, if you do not provide us with the personal information we ask for, or the information provided is incorrect or incomplete, you will not be able to submit your enquiry.

Disclosures of your personal information to third parties

We may disclose your personal information to the following third parties in connection with the purposes described above (as well as otherwise permitted or required under Australian law):

  • our related entities;
  • our employees, contractors and external service providers (and those of our related entities); and
  • our authorised Hyundai dealers;
  • our external call centre provider, MotorOne Group;
  • as required or permitted by any law (including the Privacy Act 1988 (Cth)); and
  • any other organisation specified in our Privacy Policy.

Where we disclose your personal information to third parties, we will use reasonable efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the APPs under the Privacy Act.

Authorised Hyundai dealers are independent business entities which are not related to Hyundai and may have privacy policies which are different from ours. Hyundai dealers are responsible for their own privacy policies and privacy practices. For information about how authorised Hyundai dealers in Australia handle your information, please read the dealer’s privacy policy, available from the dealer’s website.

Disclosures of your personal information to overseas recipients

Some of the third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information to our related companies within the Hyundai Motor Group in South Korea and Indonesia. Other service providers may be located overseas. The countries in which these third parties are located will depend on the circumstances, but may include South Korea, Singapore, United States and Japan.

Access to and correction of your personal information

Our Privacy Policy contains information about how you may access and seek correction of personal information about you that Hyundai holds.

Privacy complaints

Our Privacy Policy contains information about how you may complain about a breach of the Australian Privacy Principles and how Hyundai will deal with complaints.

The contact details of the Privacy Officer are as follows:  

The Privacy Officer 
Hyundai Motor Company Australia Pty Ltd (ABN 58 008 995 588). 
Cnr of 394 Lane Cove Road & Hyundai Drive, Macquarie Park NSW 2113 
Phone: 02 8873 6000 Fax: 02 8873 6005 
Website: www.hyundai.com/au/en E-mail: privacy@hyundai.com.au

Protection of your personal information

Our Privacy Policy contains information about how we protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Changes

We may modify or update this information from time to time.