Privacy policy.

Introduction.

• We mainly collect information about your contact details (including your name, address, email address, phone, mobile numbers and social media handles). 

 

• There may be circumstances where we may require other personal information from you, such as a copy of your driver's licence if you participate in a test drive or your financial information if you are seeking or obtain finance for the purchase of a Hyundai vehicle. If you apply to finance your Hyundai vehicle with Hyundai Finance and we assist with or receive your application (including via our website) we may collect information about you and your finance application, including but not limited to the amount, type of finance, deposit, balloon, interest rate, term and repayment amount. If you take out insurance for your Hyundai vehicle with Hyundai Insurance we may collect information about the insurance and type of insurance product you purchase. 

 

• We may collect information about your Hyundai vehicle, including its number plate, vehicle identification number (VIN) and date of purchase.  

 

• We may also collect answers you provide to questions we ask and other information relating to your dealings with Hyundai or Hyundai dealers (such as details of vehicle/s purchased and service & repair history).  

 

• If you register with myHyundai, we may collect information from you about your hobbies, favourite sports and other interests, if you choose to give us that information, which we may use to send you offers or invite you to events which we think could be of interest to you. Other personally identifiable information may also be collected, such as demographic information about your age, gender and occupation, if you choose to give us that information.  

 

• If you use our Hyundai Auto Link service or the Hyundai Auto Link app, we may also collect information (some of which may be personal information about you), including:  

 

- the number of trips and distances that you have driven; 

 

- the location of your vehicle, including historical locations; 

 

- vehicle diagnostic information, such as tyre pressure, amount of fuel in the tank and engine information; 

 

- vehicle driving information, such as speed, braking, cornering and acceleration information;  

 

- airbag deployment or call information if you contact roadside assistance services;

 

- mobile phone information such as number, model, operating system, search content, usage information relating to the Hyundai Auto Link app and personal location data where you have activated location services on your mobile device.   

 

• If you drive a Bluelink connected vehicle, data is collected when you use Bluelink services. Where Bluelink data is associated with your vehicle’s VIN and linked to you, Hyundai will manage this as personal information. For details about the collection of your personal information when you use Bluelink services, please see Hyundai’s Bluelink Privacy Collection Notice. 

 

•If you purchase a Hyundai vehicle, part or accessory directly from Hyundai, we may collect payment information such as credit card, PayPal or bank details. 

 

•If you request or receive roadside assistance services, we may collect information about where (eg, location) and when (eg, date, time) you requested roadside assistance services and the assistance service that is required. 

 

• The type of personal information we collect on our website depends on how you use our website. If you merely visit and browse through our website, we will not collect any personal information unless you make an enquiry about a Hyundai product or service, or you enter a Hyundai trade promotion. However, upon your visit to our website our host may record your server IP address, domain name, the date and time of your visit and the pages viewed. This information may be collected using cookies. User preferences are stored in cookies, which track user trends and patterns of use, and allows our website to interact more efficiently with your computer. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable the use of cookies, your use of our website may not function optimally.  

 

 • If you are an individual contractor to Hyundai under a services arrangement, in addition to some of the personal information specified above we may collect information relevant to your engagement with Hyundai including qualifications, resume, fee rates, bank account details, feedback from internal stakeholders, training records and details of your use of Hyundai equipment and/or vehicles. 

 

 • If you are employed by a Hyundai dealer, personal information we collect may include your name, position, contact details and training records.  

 

 • If you apply for a job at Hyundai, we may also collect information about your work history and qualifications, including from your referees, along with the results of any testing we might ask you to undertake, with your consent, to assist us in considering your application.  

 

 • If you are employed by Hyundai, we collect information about your employment position and contact details for the purposes of managing your employment and sharing your contact information with other employees, directors and contractors of the Hyundai Motor Group across the world (including in South Korea). The collection of this information is a necessary part of your employment.  

 

• In addition to the types of personal information identified above, Hyundai may collect personal information as otherwise permitted or required by law.  

• directly from you or from an authorised Hyundai dealer if you purchase a new or used Hyundai vehicle, part or accessory from us or an authorised Hyundai dealer, and/or arrange finance for the purchase of your Hyundai vehicle, arrange insurance for your Hyundai vehicle or take a test drive at an authorised Hyundai dealer;  

 

• from an authorised Hyundai dealer if you have your Hyundai vehicle serviced or repaired at an authorised Hyundai dealer, or book your Hyundai vehicle with a Hyundai dealer for service or repair;  

 

• from the third-party provider of Hyundai Finance if you arrange finance for your Hyundai vehicle with Hyundai Finance. If we assist with or receive your application for Hyundai Finance (including via our website), we will collect or receive your personal information from you;  

 

• from the third-party provider of Hyundai Insurance if you arrange insurance for your Hyundai vehicle with Hyundai Insurance; 

 

• directly from you if you make an enquiry about Hyundai vehicles, parts, accessories or services, or if you request a test drive, brochure, specification sheet, information or other materials about our Hyundai vehicles, parts, accessories or services;  

 

• if you deal with us online, including via our website or through social media channels, including but not limited to arranging or initiating the purchase and/or financing of a Hyundai vehicle, or making an enquiry or complaint;  

 

• if you use our Hyundai Auto Link service or the Hyundai Auto Link app;  

 

• if you drive a Bluelink connected car or use Bluelink connected car services. For details about the facts and circumstances of collection of your personal information when you use Bluelink services, please see Hyundai’s Bluelink Privacy Collection Notice;  

 

• if you participate in a Hyundai marketing, product development, profiling, survey or research campaign, including on social media channels;  

 

• if you request roadside assistance services;  

 

• if you apply for a job at Hyundai, from you directly and from your referees;  

 

• if you are employed by Hyundai, from you directly or from within the Hyundai Motor Group;  

 

• if you perform work for Hyundai under a service arrangement, from your employer or labour agency;  

 

• if you are employed by or contracted to an authorised Hyundai dealer, directly from you or from that dealer;  

 

• from publicly available sources;  

 

• from third parties, including our service providers, entities and clubs sponsored by or affiliated with us, or from our contractors and agents.  

 

 

• to do business together and for reasons related to our business operations, such as to ensure we deliver quality products and services to our customers and potential customers;  

 

• to respond to your enquiries about our Hyundai vehicles, parts, accessories, services or offers;  

 

• to receive and process sales orders and administer accounts, warranty records and vehicle service records;  

 

• to receive applications for Hyundai Finance; 

 

• to provide you and our authorised Hyundai dealers with necessary support; 

 

• to attend to or assist in the servicing or repair of your Hyundai vehicle, including the provision of roadside assistance services and online vehicle service & repair booking facilities with or for Hyundai dealers;  

 

• to conduct analytics for the purposes of product development, market research determining preferred customer products or services and marketing and promotional activities;  

 

• to carry out our legal compliance obligations, such as to conduct a product safety recall where necessary;  

 

• if you use our Hyundai Auto Link service or the Hyundai Auto Link app, to provide you with notifications and information about your vehicle and for general analysis and quality improvement purposes; 

 

• if you drive a Bluelink connected car or use Bluelink connected car services, to enable us to provide Bluelink services to you. For details about the specific purposes for which we collect, use and disclose personal information when you drive a Bluelink connected car or use Bluelink services, please see Hyundai’s Bluelink Privacy Collection Notice; 

 

• to inform you of a field service action affecting your Hyundai vehicle;  

 

• to send you service reminders;  

 

• to contact you directly or through our service providers and research agencies, to obtain your feedback and find out your level of satisfaction with our products, services and our authorised Hyundai dealers;  

 

• to contact you if you are a winner of a Hyundai trade promotion that you enter;  

 

• to respond to any queries received from Government appointed regulators;  

 

• if you apply for a job at Hyundai, to consider your application and if employed by us, for the purposes of managing your employment and sharing your contact information with other employees, directors and contractors of the Hyundai Motor Group across the world (including in South Korea). 

 

 

• Hyundai and our authorised Hyundai dealers share personal information about Hyundai customers and prospective customers, so we may disclose your personal information to our authorised Hyundai dealers and vice versa;  

 

• our employees, officers, contractors, service providers and agents (such as mailing houses, marketing agencies, market research providers, printers, roadside assistance service providers, insurance providers, financiers, website and data hosting providers and other IT suppliers);  

 

•our related and affiliated companies within Hyundai Motor Group;  

 

• the third party operator of Hyundai Finance (as at the date of this policy, Allied Retail Finance Pty Ltd);  

 

•our accountants, insurers, lawyers, auditors and other professional advisors;  

 

• if you perform work for Hyundai under a service arrangement, to your employer or labour agency;  

 

• if you apply for a job at Hyundai, to contracted service providers for purposes such as screening, skill or aptitude testing and human resource management activities;  

 

• if you are employed by us, for the purposes of managing your employment and sharing your contact information with other employees, directors and contractors of the Hyundai Motor Group across the world (including in South Korea);  

 

• if you use our Hyundai Auto Link service or the Hyundai Auto Link app, to our authorised dealers, wireless service providers and other technology service providers in connection with the operation of the Hyundai Auto Link service;  

 

• if you drive a Bluelink connected car or use Bluelink connected car services, to our authorised Hyundai dealers and third party service providers such as emergency responders or roadside assistance providers. For details about to whom Hyundai may disclose personal information when you drive a Bluelink connected car or use Bluelink services, please see Hyundai’s Bluelink Privacy Collection Notice;  

 

• if your vehicle is provided by your employer as part of a corporate or government fleet policy, we may also disclose certain information to your employer, including the location of your vehicle from time to time;  

 

• if and when any Government appointed regulators request information from us; any third parties to whom you direct or permit us to disclose your personal information;  

 

• third parties that require the information for law enforcement or to prevent a serious threat to public safety; and  

 

•as otherwise permitted or required by law.