Slide into comfort by pre-heating (or cooling) your Hyundai with a touch of a button on the Bluelink*® app[P1]. Perfect for those chilly mornings or toasty afternoons to make your driving experience start with optimal comfort.
Bluelink™ App Questions
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You don’t need an account to access most in-car telematics features – you only need to activate the Bluelink system via your car’s touchscreen and provide consent.
To activate Bluelink via the vehicle infotainment system, you need to follow the following steps:
1. Turn on the vehicle’s ignition.
2. Go to your home screen on your in-vehicle infotainment system and go to ‘Settings’.
3. Select the ‘Bluelink’ icon.
4. Select ‘Activate Bluelink’. This will show terms of use for Bluelink. Read these carefully and click ‘Agree’.
5. Read the Privacy Collection Notice – Bluelink carefully and if you agree to all the information, click ‘Agree’.
6. Click ‘Next’. The screen will display ‘Bluelink successfully activated’.
7. Click ‘Ok’ to go to home screen.
You are now ready to use some of the Bluelink services such as Auto Collision Notification (ACN) to the call centre, SOS, vehicle diagnostics, real time traffic and navigation maps.
To fully enjoy the benefits of the Bluelink system, you need to activate Bluelink by downloading the Bluelink App, create a Bluelink Account and link it to your vehicle. See the steps set out under FAQ 8.
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Yes, the Bluelink App sends notifications to alert users of anything important relating to their car. For instance, for vehicles equipped with a burglar alarm system, it can notify the owner if the alarm is activated. This requires active connection to the Bluelink App and enabled push notifications. You can disable notifications in the App.
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If you require to update your mobile number, you will need to terminate your account and begin the registration process again.
To activate Bluelink via the Bluelink Smartphone App:
1. Follow the Bluelink in-vehicle activation steps as outlined above.
2. Download the application “Hyundai Bluelink Australia” in the Google PlayStore or Apple App Store from your smartphone.
3. Open the Bluelink App and begin the registration process by creating a new Bluelink user profile. To create a Bluelink user profile you will need to input your email address, create your own 4-digit password, provide your full name, your new mobile number and date of birth.
4. Read and accept the ‘Terms of Use’ which apply to the Bluelink Account.
5. Read and accept the information set out in the’ Privacy Collection Notice’ – Bluelink.
6. Then pair to vehicle by:
a. Click ‘More’ in the Bluelink App and select ‘Vehicle Selection’.
b. Click ‘Add’ under ‘Vehicle Under My Name’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’.
c. In your car, navigate to ‘Bluelink Settings’ and click on ‘Modem Information’.7. Scan the VIN QR code in your vehicle and input the 6-digit verification code.
You are now ready to the full range of Bluelink services.
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If your car is equipped with Bluelink, you can find the Bluelink option in the car home screen to activate it.
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At the moment it is not possible to change the email of Bluelink Account. If you wish to change the email, please delete the old account and create a new Bluelink Account with the new email address.
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Yes, you can remove the ‘Start Engine’ button by selecting ‘More’, then ‘App Settings’ and turning off the ‘Floating Home’ screen button.
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The Bluelink App allows you to link your Bluelink account with the Driver Profile in your car. If you have a compatible software version on your Smartphone, you can find the option to link your Drive Profile directly from the Bluelink App or from the car’s screen. After successfully linking your profile, you will be able to adjust your vehicle and navigation settings directly from the Bluelink App, as well as back up settings information. You will also be able to add a second car that is equipped with Bluelink to you Bluelink Account.
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Valet Alerts will alert you if the vehicle travels farther than your predefined valet area set by you in the Bluelink App. Requires active connection to Bluelink App and enabled push notifications.
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You can remotely start your engine from the Bluelink App. You can either turn on the heater or defroster to stay warm or turn on the air conditioner to keep cool. For the perfect cabin climate, the moment you step in, you can pre-set the temperature in accordance with your needs. The next time you perform a remote start, your vehicle will begin to cool or warm based on the previous settings.
You are responsible for using any of the Bluelink remote features, under conditions that make it safe to do so, as well as to ensure that starting your vehicle will not breach any law or regulation applicable to the location of your vehicle at the time of activation.
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TPMS is Tire Pressure Monitoring System. It senses the air pressure in the tyre. You can check the tyre pressure remotely in the Bluelink App. The system sends an alert in the smartphone in case the tyre pressure is low. This requires active connection to Bluelink App and enabled push notifications.
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It is a review of your trips for you to analyse your driving performance in greater detail. You can check number of trips per day summary. Data may take 48 hours to appear in the Bluelink App. Not to be used as a general driver performance measure.
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Driving Information feature analyses and improves driving performance based on various parameters such as idle time, excessive speeding, harsh breaking & rapid acceleration. Data may take 48 hours to appear in the Bluelink App. Not to be used as a general driver performance measure.
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With Remote Lock/Unlock, there’s no need to go outside to check your vehicle door lock/ unlock status. You can always send a command to lock or unlock your Hyundai vehicle from the Bluelink App.
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1. In the Bluelink App click ‘More’, then ‘Vehicle Selection'.
2. Click ‘Add’ under ‘Vehicle Under My Name’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’.
3. In your second car’s infotainment system, navigate to ‘Bluelink Settings’ and click on ‘Modem Information’.
4. Scan the VIN QR code in your vehicle and input the 6-digit verification code.
You are now ready to the full range of Bluelink services.
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The Bluelink App only accepts the VIN from compatible cars. If your car is equipped with Bluelink you will be able to find the Bluelink section on your car’s screen.
The Bluelink App will let you know if your VIN is invalid or has been associated with an account already. Alternatively, you can also contact your dealer to verify whether your car has Bluelink equipped or not or visit hyundai.com/au/en/owning/bluelink for more information or call us on 1800 186 306.
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You can find the option to change your PIN code in the Bluelink App. Click ‘More’ then ‘Account Settings’.
Select option ‘Reset PIN’ a warning will pop up stating - After the reset, you will be logged out and you can enter a new PIN when you log in again.
This option will request you to log-in to the Bluelink App again in order to set a new PIN code.
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You can share your car with one or more users through the ‘Share Car’ function in the Bluelink App. If you use the ‘Share Car’ function, you will share the services and data related to your Hyundai vehicle which you registered in the Bluelink App. To use the shared services the other user must have also downloaded the Bluelink App and have a Bluelink account registered with a valid phone number.
Simply follow the below steps:
1. In the Bluelink App click ‘More’, then ‘Vehicle Selection'
2. Under ‘Shared Vehicle’ click ‘Request’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’.
3. Enter the phone number of the person you want to share your car with and set a PIN code.
4. A push notification will be sent to another user's phone, informing them that you want to share your car. After entering the PIN code defined by you in the previous step, the car will appear in their account.
There is no limit in the number of share users.
You can stop sharing the services at any time by removing any other user under the settings ‘Manage to share car’. All shared data on the other user's Bluelink App will be deleted.
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You can deactivate your Bluelink Account by navigating to ‘My Account’ in the Bluelink App.
Under My Account, please choose the option ‘Terminate My Account’.
Bluelink services and all data transmission via the Bluelink device will then cease.
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You can find your trips from the home page by selecting ‘My trips’ or by selecting ‘More’ and ‘My trips’. Data may take 48 hours to appear in the Bluelink App.
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You can set and change the charging limits in the App by selecting ‘More’ then ‘Charging/Energy’ – ‘Set Charging’ limits. This feature is only available on full electric cars.
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This could happen if your car has lost the connection to the Bluelink network e.g. parked underground. Therefore, the car’s status is not updating. Once your car establishes connection with the network, you can refresh the status from the Bluelink App by selecting Status and the Refresh icon on the top of the screen. Requires active connection to Bluelink App and enabled push notifications to operate.
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Simply go to the ‘Map’ screen, in your Bluelink App, select the ‘POI’ or any address and click ‘Send to Car’. The App will send the address to your car’s screen.
One important note: if you have not linked your Bluelink App with your Driver Profile, the ‘Send-to-Car’ addresses will be sent to your Guest Profile.
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The Bluelink App allows you to link your calendar from Google or Apple account and display your calendar in the navigation screen of your car. If you have a compatible software version on your Smartphone, you will find the ‘Calendar Link’ feature under the ‘Personal Services’ section in your Bluelink App. You will need to log in to your Google or Apple account and allow access. For an Apple account, an App-specific password is required (you can refer to this guideline https://support.apple.com/en-us/HT204397
Please note that only one calendar can be linked to a Bluelink enabled vehicle. You can always unlink your Calendar directly via the App.
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Geofence allows you to create a virtual boundary around your preferred location in the Bluelink App and as soon as the car enters or exits this area you will receive an alert. Requires active connection to Bluelink App and enabled push notifications.
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Time Fence Alerts will alert you if the vehicle is driven during the configured time period set by you in the Bluelink App. Requires active connection to Bluelink App and enabled push notifications.
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It might take a while for your vehicle to remotely start sometimes. To avoid battery drainage, when the vehicle engine is not running the vehicle is in a state of ‘sleep’. Therefore, when an ‘Engine Start’ command is given, a ‘wake up’ message is sent to the vehicle, and it may take a little time for the vehicle to boot up and acknowledge the ‘Engine Start’ command.
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It might take a while for your vehicle to remotely start sometimes. To avoid battery drainage, when the vehicle engine is not running the vehicle is in a state of ‘sleep’. Therefore, when an ‘Engine Start’ command is given, a ‘wake up’ message is sent to the vehicle, and it may take a little time for the vehicle to boot up and acknowledge the ‘Engine Start’ command.
Hyundai Bluelink®.
The future at your fingertips.
Welcome to next level connectivity.
Hyundai Bluelink® brings smart mobility closer – the connected car is the next evolution of a super-connected lifestyle. The Bluelink*® app[P1] and accompanying connected car services make it easy to stay connected, so owning a Hyundai is more rewarding and convenient than ever. Coming soon on selected Hyundai models.
Peace of mind after you get out of your vehicle.
The Bluelink® connectivity allows you to check in with your vehicle in the app once you've left it. Gone are the days of stressing over parking in a new place, Hyundai Bluelink® has got your back.
Personalised by you for your Hyundai.
The Bluelink® app allows you to seamlessly integrate your life with your Hyundai. Personalise the app to fit your lifestyle. Whether your constantly moving from A to B, or want the car to be set to your ideal temperature every time you get in – the Bluelink® app can be customised to every situation.
Personalisation Features
With the Hyundai Bluelink*® app[P1] you can personalize all your driving and lifestyle settings for next level convenience.
My trips
Want to know how far you drove last month? Or what is the average time to and from work? No problem. Your Bluelink*® app[P1] has all the handy-to-know answers including trip histories, journey times, distances driven, average speeds and top speeds.
User profiles
With Bluelink*®, you’ll never lose a setting because your profile and car settings are saved to the Bluelink-Cloud as a back-up. You can also transfer your preferences to any other Hyundai with Bluelink*®.
Calendar integration
Packed calendar? Bluelink*® helps ensure you’ll never miss a date. It synchronises your calendar and shows it on your Bluelink*® app[P1] home screen, so you’re not tempted to tap and swipe as you drive. You can even send your appointments addresses directly to your sat nav for instant directions.
User Personalisation
The Bluelink*® app[P1] is totally customisable, so you can program it to exactly how you want it – including your favourite features such as turning the climate control on before you get to your Hyundai.
COMPATIBILITY
FAQ's.
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Bluelink is the telematics system found in many of Hyundai’s latest models. Bluelink allows you to connect with your vehicle because your vehicle is fitted with a modem containing a SIM. The modem and SIM are embedded in the vehicle and just like other parts of a vehicle, are fitted at the factory, and allow the vehicle to connect with a mobile network.
There are two ways you can activate Bluelink services:
a. Via the vehicle infotainment system; or
b. By downloading the Bluelink App, creating a Bluelink Account, and linking it to your vehicle (much like what you do when you pair your smartphone to your vehicle).To access the full range of Bluelink services (including remote services) you need to activate Bluelink by downloading the Bluelink App, create a Bluelink Account and link it to your vehicle.
From your vehicle infotainment system, you can view live traffic, weather forecasts and point-of-interest (POI) search. If you link the vehicle to your smartphone, you can access Bluelink remote features.
Available services may vary depending on model and vehicle specification.
We are adding new functionalities and features to Bluelink over time, to make the service as useful and helpful as possible to customers.
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You may use the Bluelink services after you have activated Bluelink and for a period of five (5) years beginning from the date of first registration of the new vehicle (“Complimentary Period”).
At the end of the Complimentary Period, we will notify you of the terms of your subscription (including fees and payment options) for your continued use of the Bluelink services. If you notify us that you do not wish to continue to use the Bluelink services at the end of your Complimentary Period, we have the right to turn off your Bluelink device.
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In the event of a genuine emergency, press the dedicated SOS button to speak with a third-party emergency assistance call centre who will speak to you to determine what help you need. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device (connected modem) to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.
You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button.
(Not available if Bluelink services are disabled or terminated.)
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You can activate Bluelink by either the vehicle infotainment system or through the Smartphone App.
Registration through the infotainment system is simple and customers can use a limited set of services. To use all services (including remote services), you will need to download the Bluelink App, create a Bluelink Account, and link it to your vehicle (much like what you do when you pair your smartphone to your vehicle).
To activate Bluelink via the vehicle infotainment system, you need to follow the following steps: 1. Turn on the vehicle’s ignition. 2. Go to your home screen on your in-vehicle infotainment system and go to ‘Settings’. 3. Select the ‘Bluelink’ icon. 4. Select ‘Activate Bluelink’. This will show Bluelinks’ terms of use. Read these carefully and click ‘Agree’. 5. Read the Privacy Collection Notice – Bluelink carefully and if you agree to all the information, click ‘Agree’. 6. Click ‘Next’. The screen will display ‘Bluelink successfully activated’. 7. Click ‘Ok’ to go to home screen.
You are now ready to use some of the Bluelink services such as Auto Collision Notification (ACN) to the call centre, SOS, vehicle diagnostics, real time traffic and navigation maps.
To activate Bluelink via the Bluelink Smartphone App:
1. Follow the Bluelink in-vehicle activation steps as outlined above. 2. Download the application “Hyundai Bluelink Australia” in the Google PlayStore or Apple App Store from your smartphone. 3. Open the Bluelink App and, if you don’t have a Bluelink Account already, begin the registration process by creating a Bluelink user profile. To create a Bluelink user profile you will need to input your email address, create your own 4-digit password, provide your full name, mobile number and date of birth. If you already have a Bluelink Account, you simply sign in using your email address and your chosen pin. 4. Read and accept the ‘Terms of Use’ which apply to the Bluelink Account. 5. Read and accept the information set out in the’ Privacy Collection Notice’ – Bluelink. 6. Then pair to vehicle by: a. Click ‘More’ in the Bluelink App and select ‘Vehicle Selection’. b. Click ‘Add’ under ‘Vehicle Under My Name’ and agree to the ‘Terms ad Conditions’ as well as ‘Privacy Policy’. c. In your car, navigate to ‘Bluelink Settings’ and click on ‘Modem Information’. 7. Scan the VIN QR code in your vehicle and input the 6-digit verification code.You are now ready to the full range of Bluelink services.
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If an airbag deploys or a severe collision is detected, Hyundai’s appointed third party emergency assistance call centre will be notified. The emergency assistance centre will contact you through your vehicle’s speaker to see if you need help. If you need help or don’t respond, it will be treated as an emergency. Your vehicle must have a working electrical system, including adequate battery power and mobile network coverage for the Bluelink device to operate. Your vehicle is only able to establish calls with Hyundai’s appointed third party emergency assistance call centre.
You are responsible for the costs of any emergency services requested by you, or by anyone using your vehicle including as a result of an automatic collision notification or when you press the SOS button.
(Not available if Bluelink services are disabled or terminated.)
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VIN/CHASIS number is a 17-digit number which can be found on the:
1. Vehicle Registration Certificate
2. Windshield of the passenger seat (viewed from the outside)
3. Footwell of the driver’s seat under the carpet
Communication
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If you are having trouble using Bluelink and cannot be solved by referring to the Bluelink manual, you can visit hyundai.com/au/en/owning/bluelink for more information. Or call us on 1800 186 306 and we can help answer any Bluelink related questions.
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Yes, Hyundai will share details of any important changes with Bluelink users before the changes will be applied.
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We will send you marketing communications only with your explicit consent.
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You can deactivate receipt of certain types of information in the settings or directly when receiving a pop-up.
View the Bluelink App User Manual.
View our Privacy Collection Notice - Bluelink.
Disclaimers.
*Requires Bluelink to be activated, compatible device & app installation, third party info, mobile data, network reception and GPS signal to operate. Mobile usage at user’s cost. Not available in areas not covered by the Optus 4G/3G network in Australia or if services are disabled or terminated. Features and app are subject to change.
*Bluelink® is a registered trademark of Hyundai Motor Company.[P1] Active Bluelink subscription and Bluelink equipped vehicle with capabilities required.
[P2] Only operate in accordance with local road rules and in safe conditions. Available only on Bluelink connected vehicles with automatic transmission.
[P3] Driver-assist feature only. Only operates if airbag deployment is detected in vehicle. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Emergency services at user’s cost. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.
[P4] Driver-assist feature only. Only operates if SOS button is pressed. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Emergency services at user’s cost. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.
Compatible device.
For list of compatible devices see https://www.hyundai.com/au/en/bluelink/bluelink-faqs-and-app-questions. Hyundai cannot fully guarantee compatibility of your device with Bluelink and we recommend checking functionality of your device when connected to your vehicle.
Complimentary Period.
Ends 5 years from date of first registration. Fees and charges may apply after expiry of the complimentary period.
Feature support.
Feature support varies by vehicle model and variant.
Stolen vehicle/immobilisation.
Driver-assist feature only. Vehicle must have a working electrical system, including adequate battery power and mobile network coverage to operate. Owner required to obtain Police report. Vehicle location information, if available, only provided to Police. Vehicle recovery not guaranteed. Hyundai cannot guarantee responses from emergency providers. Not available if Bluelink services are disabled or terminated.